FAQ
Frequently asked questions
Here are some common questions about our company.
We currently ship within the United States only, including all 50 states, APO/FPO military addresses, and U.S. territories. We do not offer international shipping at this time.
You can reach our customer support team by emailing unitedtraderus@gmail.com, calling+1 732 88088 70, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
We offer a 7-14 day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.
Orders are processed within 1–2 business days. Standard shipping typically takes 2–5 business days after dispatch, depending on your location. You’ll receive a tracking number once your order is shipped.
Yes, we accept returns within 14 days of delivery. Items must be unused, unopened, and in their original packaging. Returns requested within 7 days are eligible for a full refund. Between 8–14 days, we offer store credit or exchange. Please review our Return Policy for full details.
Return shipping costs are the responsibility of the customer unless the return is due to a damaged, defective, or incorrect item.